All parts come with original manufacturer warranty and no technical support. Customer pays return shipping on all services.

Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within California will be charged the applicable sales tax.

Unfortunately, we do not currently offer price matching. For your convenience, all of our most current and lowest pricing is posted on our web site daily. Prices are not negotiable.

RETURN POLICIES:
Returned items with physical damage, that show evidence of abuse, neglect, or misuse will result in a voided warranty, and the customer will forfeit any rights for refund or replacement. Such products will only be returned at the customers shipping expense.

• REFUNDS:
  • Shipping & Handling fees are non-refundable
  • Customer is responsible for any fees incurred when returning merchandise to us
  • Items must be returned w/in 14 days of purchase
  • Items must be returned in original condition sent
  • All Items returned for refund are subject to a 20% restocking fee.
• REPLACEMENTS:
  • Customer is responsible for any fees incurred when returning merchandise to us
  • We will cover any fees associated with shipping your replacement
  • Items returned after 14 days of purchase will only be replaced
  • Returned items must have proper documentation
  • Please contact us at: Sales@MyStore4u.com for return procedures
• All returned items must include the e-mail authorizing the return.
  • Any return not including proper documentation may result in a processing delay, and a refund or replacement may not be issued until such documentation is received.
• While we do our best to process all returns in a timely manner, please be advised that there may be up to a 7 business day turn around time to process and ship your replacement out to you.
• Due to the high occurrences fraud and counterfeiting, all CCTV, Camera, DVR, OEM, Brand Name Items & Headsets must be returned in the original condition sent, with everything that was originally shipped in the package including but not limited to chargers, manual, and original packaging. 
  • Any such item that is not returned in the foresaid condition will NOT be replaced or refunded and will only be returned to the customer at the customer's shipping expense
  • NO REFUNDS OR REPLACEMENTS for any OEM, BRAND NAME Items & Headsets returned after 30 days of purchase

SHIPPING POLICIES

• Ship-To Locations
  • Most items can be shipped World Wide.  OEM / Brand Name, Camera & CCTV items can only be shipped to the Continental USA & Canada via UPS.  Such items cannot be shipped to PO Box, Hawaii, Alaska, or military addresses.
• Packages Returned for Address Correction
  • All packages returned "Undeliverable as Addressed" by the shipping courier are subject to a shipping & handling surcharge to cover postage and handling for reshipment.  Please be sure your address is correct before submitting payment to avoid this surcharge.
• Delivery Times
  • Items are usually shipped out within 1-2 business days
  • We do not ship Saturday, Sundays, or Major US Holidays.  Items purchased on those days will be shipped within the following 1-2 business days.
  • As we have NO control over the shipping couriers used, please allow up to 7-14 BUSINESS days for domestic delivery. International, APO, & FPO address can take anywhere from 7-21 BUSINESS days or longer depending on customs regulations & inspections. Business Days are defined as regular working days Monday-Friday excluding all major US Holidays.
• Local Pick-Up
  • Unfortunately, WE ARE NOT A STORE FRONT. We CANNOT accept any walk-in customers. NO EXCEPTIONS.
• Backorders
  • Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped. Please note that these dates are "estimates" and not guaranteed to arrive on that date. Your order will be promptly shipped as soon as the product arrives. No additional shipping fees will be charged.
• Misc. Info
  • While we do our best to prevent customers from incurring any additional customs or duty fees, we cannot guarantee that this can be completely avoided.  As such International customers are responsible for any additional custom & duty fees they may incur.

We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only.